FAQ

General Questions

1. What is Ibiza Tarot?
Ibiza Tarot is a platform dedicated to tarot and oracle cards, offering both physical and digital decks. We also provide tools and resources to support your spiritual journey, including tarot spreads, astrology insights, numerology, rituals, and a vibrant tarot community.

2. Where are you based?
We are proudly creating our content in Switzeland & Ibiza, a magical island known for its spiritual energy and vibrant community.

3. Do you ship internationally?
Yes, we ship our physical tarot and oracle decks worldwide. Shipping fees and delivery times may vary based on your location.

4. Can beginners use your tarot decks?
Absolutely! Our decks are designed for all levels, from beginners to advanced readers. We also provide guides, cheat sheets, and tutorials to help you get started.

Orders, Shipping & Returns

12. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this to track your package until it arrives.

13. What is your return policy?
We accept returns for physical products within 14 days of delivery, provided the items are unused and in their original condition. Digital products are non-refundable once accessed.

14. What if I received a damaged product?
Please contact us immediately with photos of the damaged item. We’ll arrange a replacement or refund as soon as possible.

Contact Us

17. How can I get in touch with you?
For any questions, feel free to contact us use our website’s contact form.
We aim to respond within 24-48 hours.